Privacy Policy

Last updated: 11/07/2025

Introduction

GTS Sewing Machines Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (Name, email address, phone number)
• Business information for trade accounts
• Payment and billing information
• Machine service and repair history
• Communications and correspondence

How We Use Your Information

We use the information we collect to:

• Process orders and transactions
• Provide customer service and support
• Send service reminders and updates
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety
• With your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GTS Sewing Machines Ltd
55a Mewburn Road, Queensway Shopping Parade
Banbury, Oxfordshire, OX16 9PQ
Email: info@gtssewingmachines.co.uk
Phone: 01295 701384